Our Commitment to Privacy
The Information We Collect
We collect and maintain personally identifiable information (such as your email address, name, work address, and/or telephone number) when you knowingly and voluntarily submit this information to us on our Contact Us web page; when you Sign Up to receive RCRI news and updates, or through our Request Information form. If you ask a question or make a request through this Website, we may store your message, the personal information you provided, and our response for a period of time. You are never required to disclose this information to gain access to RCRI Website. However, if you do not provide relevant information where requested for customer support or in connection with the use of our services, we may not be able to engage in the requested activity or service.
The Way We Use Information
We use information obtained from visitor requests and web logs only for the purposes described in this policy.
We may use your information to: operate our Website; deliver the services you have requested; update, promote and distribute our products and services; send email updates and news; respond to your questions or suggestions; and/or notify you of other RCRI-related opportunities. If you do not wish to receive such notifications, you always have the opportunity to unsubscribe and/or you may express your preference by contacting us at the contact information below. RCRI may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. The information we collect from these polls and surveys are for RCRI’s use only. Importantly, we never share any information gathered on our Website with anyone outside of RCRI without your prior consent, except for trusted suppliers who assist us in maintaining and managing these activities on our site. These suppliers are legally obligated to maintain the confidentiality of your information and do not acquire any right to use your information for their own benefit.
Our site provides you with the opportunity to opt-in if you would like to receive RCRI news and updates by email. Further when you receive the requested communication, you are given the opportunity to unsubscribe from receiving any future communications or to change your information.
RCRI keeps track of the pages our customers visit on our Website in order to enable general traffic trends analysis and help us identify popular features. This non-identifiable aggregate data about our visitors is used to deliver customized content and enhance the content and advertising within RCRI to users whose behavior indicates that they are interested in a particular subject area. We also use this information in order to learn more about the use of the site and how we can improve it. Although we do receive IP addresses, we do not use them to identify you personally or disclose them to others.
Except as set forth above, we do not sell, rent, release, share or transfer your personal information or clients lists to any third party without your prior consent. RCRI reserves the right to disclose your personal information, without notice, only if we have a legal obligation to do so.
Like many other companies, we use a technology called “cookies” to track the patterns of activities engaged in by our visitors. A cookie is a small amount of information that is sent to your web browser by our web page server. Our web server is then able to retrieve this information when you visit other pages of our Website or you subsequently visit our Website. These cookies are used to collect information about how visitors use our site. We use the information gathered by these cookies to compile reports and to help us improve the site. The cookies also help us customize our marketing efforts through various media and formats. You may have the ability to modify your browser preferences to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to decline cookies, you may not be able to use the full functionality of this Website.
Our Commitment To Data Security
To prevent unauthorized access, loss, misuse or alteration of your information we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. This includes maintaining computer equipment, networks, programs and documentations to a common standard and restricting access to equipment and information to appropriate staff.
Our Commitment To Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. Unfortunately we cannot always determine the age of a visitor to our site.
Links to Other Websites
Inquiries, Complaints and Information Corrections
You can always ask to review any personal information that we may have collected from you through our Website, have us update, correct or delete this information (if we still have the information in our databases), and/or instruct us not to use this information in the future. To exercise this right, make a complaint or submit an inquiry, please Contact Us. RCRI will endeavor to respond to any such requests and any issues raised in a timely manner.
Thank you for visiting RCRI Website. We value your interest and ideas.
Last revised April 30, 2013.